When a Borrower Stops Paying
The instinct is to wait. "Maybe next month." It almost never gets better on its own. Here is the playbook, in the right order, that maximizes the odds you actually get paid.
Step 1: Friendly reminder (7 to 14 days late)
A text or email. Neutral tone. "Hi [name], I noticed the [date] payment hasn't come through. Wanted to check in - is everything okay? Let me know if we need to discuss adjusting anything."
Goal: confirm the borrower hasn't simply forgotten, and open the door to a payment plan if they're in trouble. Document the message and any reply. About half of late payments resolve at this step.
Step 2: Formal written notice (30 days late)
If no payment after the reminder, send a formal letter. This is not yet a demand letter; it is a written confirmation that there is a problem.
Include:
- Loan date and original principal
- Payments missed and dates
- Current total amount due (principal arrears + interest + late fees)
- Request for payment within 14 days, or a written proposal for a modified schedule
- Reference to the promissory note and any acceleration / default clauses
Send by certified mail with return receipt and keep a copy. This letter is critical evidence later if you go to court.
Step 3: Demand letter and notice of acceleration (45 to 60 days late)
If still no resolution, send a demand letter that explicitly invokes your rights under the note. Most well-drafted promissory notes include an acceleration clause: after a specified number of missed payments and a cure period, the lender can declare the entire remaining balance immediately due.
The demand letter should:
- State that the loan is in default under the note
- Explicitly invoke the acceleration clause and declare the full balance immediately due
- State the total amount due (principal + accrued interest + late fees + permitted costs)
- Set a final deadline (10 to 30 days)
- State the consequences of non-payment: lawsuit, repossession of collateral (if secured), or both
Certified mail, return receipt requested. Once you accelerate, you typically cannot go back to monthly payments unless the borrower fully cures.
Step 4: Take collateral (if secured)
If the note is secured by collateral (vehicle, equipment, etc.), most states allow self-help repossession without a court order, provided you do not "breach the peace" - no breaking into homes, no physical confrontation, no taking from a locked garage. Real estate always requires formal foreclosure, never self-help.
After repossession, follow your state's UCC procedure: written notice to the borrower of intent to sell, a commercially reasonable sale (private or auction), and application of proceeds to the debt. If the sale yields less than the balance owed, you can sue for the deficiency. If it yields more, the surplus goes back to the borrower.
Step 5: Sue on the note
Pick the right venue:
- Small claims court for amounts within your state's limit (typically $5,000 to $25,000). Cheap, fast (60 to 90 days), and most states do not let attorneys appear. Bring the original signed note, payment ledger, demand letter, and certified mail receipts.
- Regular civil court for amounts above the small claims limit. Slower (6 to 24 months), more expensive, but lets you pursue the full balance and attorney's fees if the note allows.
A clean breach of a written promissory note is one of the simpler cases in civil court. The note is the contract; the payment ledger is the breach. Default judgments are common when borrowers do not show up.
Step 6: Collect on the judgment
Winning is not the same as collecting. Once you have a judgment, you can:
- Garnish wages (state-specific limits and exemptions apply)
- Garnish bank accounts (one-time levy)
- Place a judgment lien on real property the borrower owns
- Domesticate the judgment in another state if the borrower has moved
Judgments typically remain enforceable for 5 to 20 years (state-specific) and can usually be renewed before they expire. Interest continues to accrue on the unpaid judgment at the state's post-judgment rate.
Watch the statute of limitations
Each state sets a deadline for suing on a written contract or promissory note, typically 3 to 10 years from the date of default or last payment. Once that clock expires, the debt becomes legally unenforceable in court (though you can still ask for payment). Check the deadline for your state with our Statute of Limitations Lookup.
Two important wrinkles: (1) the clock can restart if the borrower makes a partial payment or signs a written acknowledgment of the debt; (2) the clock is sometimes paused (tolled) if the borrower leaves the state. Don't bet on either; act before the deadline.
What to keep in your records
- The original signed promissory note (and any amendments)
- Payment ledger showing every payment received and missed
- All correspondence: friendly reminders, formal letters, demand letter, replies
- Certified mail receipts and return-receipt cards
- Any text messages, emails, or recorded voicemails
- Proof of identity for the borrower (copy of ID at signing, if you have it)
Bottom line
Move quickly, in writing, and in the order above. The single biggest reason lenders never collect is waiting too long, hoping the situation improves. The note is the strongest legal document a private lender can hold. Use it.
Drafting a new note (for a different borrower) the right way
If you are setting up a new loan, start with the right structure. Include an acceleration clause, late fees, default definition, and (for larger amounts) collateral. Our state-specific notes include all of these.